My One Week’s Experience with BSNL 3G – Hyderabad

Posted by Krishna K Balla on Mar 11th, 2010 in Technology category
29 comments // 1,561 view(s)

BSNL has taken a good initiative launching it’s 3G services in Hyderabad, Andhra Pradesh and in other major cities on 03 March 2010. I’ve been waiting to see 3G come alive in India so I rushed to Telephone Bhavan located at Saifabad and applied for a pre-paid connection. Got the connection on the very same day and it took 24 hours for activation. I recharged it with Rs. 120/- for 180 days that came along with a Promotional plan validity and Rs.110/- talktime. As a part of the Promotional offer BSNL is offering 25mb data and 50mins of video calling time Totally free !!

After recharging I tried to access the Internet but was unsuccessful. My precious Nokia 5800 threw me an error at my face saying Dude !! “Web:Unable to perform the operation”. I was bit confused and started searching for the error on Google  but didn’t find anything useful. So I went to BSNL customer care and asked the guy over there regarding the problem. He suggested me to send “GPRSPRE” to “53733″ and wait for 24 hrs to get it activated :( . I waited another long 24hrs but nothing happened. Furious, I called up customer care “tring tring” and they told me to delete current access points and download new access points by sending <Make> <model number> to “58355″ which didn’t work for my Nokia 5800. In the meantime a friend of mine suggested that I can download the settings by logging in to www.cellone.in website. Finally I got the settings and now I’m able to browse the Internet :) .

WHAT I DID… when I got access ??
First thing I did was checking the download speed. At Somajiguda area I got around 750kb/s.Well, till now I haven’t tried making any video call as in my friend & family circle no one has BSNL connection. I was able to make video calls to my brother on an application called “Fring”.I was able to hear the audio but no video was showing up “WTF”. I don’t realize where the problem lies.

The Internet experience was good but a bit expensive Rs.0.01/10kb. The BSNL website showing data top-ups but when I contacted customer care they said they didn’t have any information on that. I think BSNL will change the call rates once the promotional plan validity ends. I’m using it since a week and I’m happy with it. Signal is weak in some areas. I hope the GOVT. of India will auction the 3G spectrum in April as it promised as I would like to see more players in the 3G game ;) .

If you have any question about BSNL 3G in Hyderabad place a comment here. I may be able to help you out. Happy 3 Geeeing !!

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29 responses so far, want to say something?

  1. uday says:

    What is the APN that you are using?

    Just FYI that you can go to portal.bsnl.in to recharge/topup online. Unfortunately could not find a place online to buy those special data plan recharge vouchers. Do update if you find anything online in this regard.

    Mar 11, 2010, 10:14 pm
  2. Krishna K Balla says:

    Hi Uday, APN is “gprssouth.cellone.in”. Yeah I know we can recharge online but data plan vouchers are not available online.

    Mar 11, 2010, 9:52 am
  3. srinivas says:

    my handset is also nokia 5800 and i cannot get the access point settings required to use 3g from bsnl…so plz give me all the details that are to be entered in all the fields…ie..,(connection name,data bearer,apn,username,password,home page)……plzzzzzzzzzzz

    Mar 11, 2010, 9:14 pm
  4. uday says:

    so I went to the telephone exchange today to get the data top up but the folks there aren’t sure there are any topups for data. Did you get one? Let me know which exchange/any alternates. TIA

    Mar 11, 2010, 7:36 pm
  5. Krishna K Balla says:

    @srinivas – you need to goto cellone.in from there you can directly download the settings for your nokia 5800 ..

    @uday – hahaa … I never expect better information from BSNL employees.. I went to Telephone Bhavan to apply for a fancy number and literally I got zero information from them :(

    Mar 11, 2010, 9:55 am
  6. Nithin says:

    i followed the steps said by you and got the settings and switched off my phone and then also the same error no packed data connection is coming plz help out

    Mar 11, 2010, 12:27 am
  7. Nithin says:

    i am also using the same phone nokia 5800 so plz help me out with this

    Mar 11, 2010, 12:47 am
  8. Krishna K Balla says:

    @nithin can you tell me what steps you have followed?

    Mar 11, 2010, 10:47 am
  9. Nithin says:

    first i downloaded the settings from cellone.in but still it didnt work so i called the customer care they gave manual settings as :
    Setting name:cellonesouth_wap_n ,APN:bsnlwap, Port:9201, proxy id:10.31.54.2, authentication : normal, username: ppp ,password: ppp123, homepage:http://wap.cellone.in but still i got the same problem that is check the packet data connection [plz solve this problem

    Mar 11, 2010, 5:30 pm
  10. Nithin says:

    if you can give your number i will make a call to you and clarify my doubts

    Mar 11, 2010, 6:53 pm
  11. Nithin says:

    if you think this website is public you can mail me your number my email id is nithin449@gmail.com

    Mar 11, 2010, 6:54 pm
  12. Krishna K Balla says:

    @Nithin Please follow the steps below:
    1) In your phone Goto settings >> Connectivity >> Destinations and delete all access points.
    2) open this page from your browser http://218.248.72.246/msp/html/
    3) type your phone number in the field in the format 91xxxxxxxxxx
    4) click on login
    5) Check your sms inbox. you would be reciving a password.
    6) Enter the password in the password filed and click on login.
    7)After logging in you will see two tabs activated on the page a) WIB Services b) Device Management. Click on “Device Management”
    8) Select your Mobile manufacturer – In your case that will be “Nokia” the your model
    9) then click on “configure my phone” button
    10)you will be receiving the settings via sms. Save those settings.
    Try to access the Internet. I’m sure you’ll able to access. I have also faced the same problem as you are facing. I did the same thing as explained above.. cheers n all the best :)

    Mar 11, 2010, 8:07 pm
  13. Nithin says:

    yes i have follwed the same procedure but still facing the same problem i am not knowing what to do

    Mar 11, 2010, 10:31 pm
  14. Nithin says:

    HEY PLZ GIVE YOUR MOBILE NUMBER I NEED TO TALK TO YOU

    Mar 11, 2010, 11:07 pm
  15. Nithin says:

    ha ha i got the 3g net finally its working and i saw the live tv also its great but it is getting disconnected for every one minute r u facing the same problem

    Mar 11, 2010, 8:32 am
  16. Nithin says:

    while watching tv i am getting the error as ” 30013:Not able to connect to server.please try after some time” are you getting the same thing

    Mar 11, 2010, 10:16 am
  17. Krishna K Balla says:

    @Nithin, I’m not using the mobile tv service

    Mar 11, 2010, 11:01 am
  18. Vikram says:

    Hi
    any one want to check the video calls in Hyderabad r in andhra pradesh call me. R give me a miss call to 9492 856585
    waiting!!!!!!
    Vikram …..

    Mar 11, 2010, 8:59 pm
  19. abhishek says:

    hi krishna am abhishek i live in attapur in hyderabad.the signel is very week i did same as u said . i downloaded the settings from cellone site but i didnt get any thing i have nokia 5800 music expreee please help me out. can u give ur numbr so that i can call u plss

    Mar 11, 2010, 12:23 pm
  20. abhishek says:

    my net is working but i dnt get the gud speed pls help me out
    n if i go through intrenet stteings downloaded from cellone the net is not working
    so i use these seetings given by nitin

    Mar 11, 2010, 12:25 pm
  21. Krishna K Balla says:

    @abhishek – even I’m not getting good speed lack of good signal. May be we need to wait for some more time till BSNL improves it’s network. I assume you are having problem while accessing Internet using your pc.

    To make it work you need to set the APN in one touch access to gprssouth.cellone.in, because BSNL has changed it’s APN last year but in Nokia hasn’t changed it in its PC suite.

    Mar 11, 2010, 3:59 pm
  22. radjane says:

    hi…..every time when i try to install the settings it says \error occurred while processing the provisioning document\….but it connects to net …..very poor speed around 250 kbps only……(15-20kbps download speed)…….
    i have SE G900 …..do u have any idea about this problem?

    Mar 11, 2010, 12:47 am
  23. Krishna K Balla says:

    @radjane — if you are able to access internet that means you have correct configuration settings.. And about the speed you need to check your device specs once.. In gsmarena it is showing “http://www.gsmarena.com/sony_ericsson_g900-2247.php” 3g speed will be upto 384kbps.

    Mar 11, 2010, 11:06 am
  24. Rohit says:

    Hey Krishna,

    Thanks a mill for your post! :-) I too was facing the same problem. (With the Nokia 5800 GPRS settings), I called up the call center like 50 times to no avail. They keep telling me to send an SMS for settings, which kept failing, and then that it would take 24 hours to get it working. Wat bull they feed the public!! :(

    Anyways, i got the settings from http://218.248.72.246/msp/html/ Just had to enter my phone number, the password theyd SMSd and then from Device Manager, selecting the phone make and model. Simple as that! :)

    Mar 11, 2010, 11:02 pm
  25. Aarti says:

    Thanks a ton Krishna, your post helped me a lot in installing settings to my N series mobile, I enjoy 3G service on my mobile but net is slow any suggestions….

    Mar 11, 2010, 5:25 pm
  26. Krishna K Balla says:

    @Aarti – You are welcome .. the speed depends on signal and user base and what device you are using.. as I said in earlier comment some old 3G devices supports up to 384kbps only. Please check your device specification once.

    Mar 11, 2010, 7:00 pm
  27. Zazen says:

    Hi Guys, I got to work my 3.5G connection with 700kbs speed on my Nokia 5235 mobile. Customer care was pathetic so i got to do some R&D: following are the things i found.

    1. Normally mobile set, if selected in Dual Mode will not pick the 3G tower because its signals are weak compared to the old GSM powerful signals. Its a good things from design point of view. But for we guys we want to have the 3G exp however weak it maybe. So what you have to do is put the phone in the 3G mode manually. In my phone (Nokia 5235 its the UMTS selection) Then restart the phone, go out or stand in the balcony it should catch the tower. In the tower area it showed 3.5G on my set when i walked to the balcony. I stay in Chandanagar Hyderabad.
    2. BSNL don’t have settings for 5235 but it has settings for 5230 and i think that is too for GPRS. So i did the 3G setting manually. Find the access point manually and named it as bsnlsouth. Pointed my Internet and WAP to this access point. all this you need to do in the settings -> connectivity section in the menu.

    Mar 11, 2010, 3:32 pm
  28. Paul says:

    Surprised that you are able to get good speeds near somajiguda area! I am using nokia 5800, but it doesn’t even detect 3g network near yasodha hospital!!! It is a complete waste now!

    Paul

    Mar 11, 2010, 6:33 pm
  29. Krishna K Balla says:

    Hi Paul, Even I’m not getting 3g signals at Somajiguda since two weeks .. I guess there is some problem at BSNL end. :(

    Mar 11, 2010, 4:32 pm

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